This unit was established to act as focal point through which a culture of quality and productivity improvement would be fostered and sustained in the Malawi Public Service. Its major role is to develop and implement strategies that would lead to quality and productivity improvement.


This unit exists "To promote quality and productivity improvement in the public service."


In order to achieve the above purpose the unit carries out the following functions:-

  • The development and implementation of appropriate strategies that lead to Quality and Productivity Improvement.
  • The monitoring of Quality Assurance in the public service.
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